When you use our site, there are a number of ways in which you provide information and other data to us. By using the site, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below.
Information we may collect about you
From every visit you make to our site, we may automatically collect the following:
- Your first and last name, email and/or postal address, telephone number or other information you provide when you fill out a contact form on the Site
- Your IP address
- Any referring or exit pages taking you to or from our site
- Your login information
- Information we collect when you interact with our content on the Site or on third-party sites or platforms, such as social networking sites. This may include information such as “Likes”, profile information gathered from social networking sites or the fact that you viewed or interacted with our content.
- To enhance your user experience or help us improve and measure our effectiveness, GLMMM may embed code from third parties on the site. Examples of such parties may include Facebook, Twitter and others. These third parties may collect information about you including IP address, cookies in ways GLMMM does not control.
How your information is used
We may use your information to:
- Send you our newsletters from time to time.
- Ensure that content from our site is presented in the most optimised and effective
manner for you and for your computer.
- To diagnose or fix technology problems.
- To control unauthorised use or abuse of the Site and our products and services, or otherwise detect, investigate or prevent activities that may violate our policies or be illegal.
- Contact you by email or telephone in relation to any joining or any other enquires where you have consented to be contacted for such purposes.
- Notify you about changes to our service.
- To deliver customer service and respond to your inquiries.
- Administer our site including data analysis, testing, traffic monitoring, research, statistical and survey purposes.
- Allow you to participate in interactive features of our service, when you choose to do so.
All information you provide to us is stored on our London UK based secure servers (hosted with UK2 Ltd data centre) and encrypted using Transport Layer Security (“TLS”) encryption 1.2 as standard.
We take your privacy very seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our site is sent at your own risk.
Copies of some information may remain viewable in some circumstances where, for example, you have shared information with social media or other services. We may also retain backup information on our servers for some time after cancellation for fraud detection or to comply with applicable law or our internal security policies. We do not always remove or delete all of your information for a number of reasons including due to technical and systems constraints, contractual, financial or legal requirements.
No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use commercially acceptable means such as firewalls, password-protected databases with limited physical or electronic access, and encryption to protect your personally identifiable information against unauthorised use, disclosure or modification, we cannot guarantee its absolute security.
Children under 13
Third Party sites
Disclosure of your information
We may disclose your personal information to any of our group companies (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985) and also to third parties in the following circumstances: -
- to any prospective seller or buyer of all (or part of) our business or assets;
- If we are required to do so by law, any applicable regulation or to protect the rights, property, or safety of ourselves or others. This may include disclosing to other companies and organisations in connection with fraud protection and credit risk reduction.
Access to information
Subject Access Requests
Right to be Forgotten
Right to Data Portability
If you have a concern about your privacy or you would like to know more about how your personally identifiable information is collected, or used please contact us. We ask that when you contact us with a complaint, please include contact information and clearly describe your complaint. We will respond to your request or complaint within a reasonable time and will let you know next steps in resolving your complaint. If you are not satisfied with our response, you may also contact your local and federal data protection authorities to lodge a complaint.
Notices and Revisions